Privacy Policy

Earthbound Logistics Inc. (“Earthbound,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or do business with us.

1. Information We Collect

Information you provide. When you contact us or engage our services, we may collect your name, company, contact details, shipment information, and any other details you choose to share with us.

Information collected automatically. When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies.

2. How We Use Your Information

• To provide, manage, and improve our freight brokerage and logistics services;
• To respond to inquiries and communicate with you about your shipments;
• To operate, maintain, secure, and improve our website;
• To comply with legal, regulatory, and contractual obligations;
• To protect the rights, property, and safety of Earthbound, our clients, and others.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Carriers and logistics partners, as needed to arrange and complete your shipments;
• Service providers who support our operations (such as IT, hosting, and analytics) under confidentiality obligations;
• Authorities or other parties when required by law, regulation, or legal process, or to protect our legal rights.

4. Cookies & Analytics

Our website may use cookies and analytics tools to understand site usage and improve performance. You can control cookies through your browser settings, though disabling them may affect some website functionality.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction (including under Canada’s Personal Information Protection and Electronic Documents Act and applicable U.S. laws), you may have the right to access, correct, or request deletion of your personal information. To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children’s Privacy

Our services are directed to businesses and are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us